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Advanced: Multi-Pipeline Management — Running Multiple Deal Types

Manage different deal types (new clients, renewals, partnerships) in separate pipelines with different stages and metrics.

Multi-Pipeline Management.

Why One Pipeline Is Not Enough.

A new client deal follows different stages than a renewal or a partnership. Forcing them into the same pipeline creates confusion and inaccurate forecasting.

Recommended Pipelines.

  • New Business Pipeline: Lead → Qualified → Discovery → Demo → Proposal → Negotiation → Won/Lost.
  • Renewal Pipeline: Upcoming Renewal → Contacted → Confirmed → Processed → Complete.
  • Partnership Pipeline: Identified → Introductions → Terms Discussion → Agreement → Active Partner.
  • Upsell Pipeline: Opportunity Identified → Pitched → Evaluating → Won.

Setting Up in Crezva.

  1. Go to Settings → Pipelines.
  2. Create a new pipeline with custom stages.
  3. When creating a deal, select which pipeline it belongs to.
  4. Each pipeline has its own board view with drag-and-drop stages.

Metrics Per Pipeline.

Track separately per pipeline:

  • Conversion rate (varies hugely: new biz 20-30%, renewals 80-90%, partnerships 10-15%).
  • Average deal value.
  • Average cycle time (days from first stage to close).
  • Total pipeline value (your revenue forecast).

Maintenance.

Monthly: archive all Closed Won/Lost deals older than 90 days. Keeps your active view clean and current. Archived deals stay searchable but do not clutter the board.

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